Question 1

What is Core Health GB?

Accepted Answer

Core Health GB is a UK supplier of research peptides and related lab materials. Everything we sell is for laboratory, educational and analytical research only.

Question 2

Are your products for human or animal use?

Accepted Answer

No. All products sold by Core Health GB are not intended for human or animal consumption and are supplied for research use only.

Question 3

What does “Research Use Only” mean?

Accepted Answer

“Research Use Only” indicates that products are intended solely for laboratory testing, in-vitro research, or educational study. They are not approved for medical, diagnostic, or therapeutic use.

Question 4

Are your products legal in the UK?

Accepted Answer

Yes. Our products are legal to purchase and possess in the UK when used strictly for research purposes. Customers are responsible for ensuring compliance with all applicable laws and regulations.

Question 5

How do I place an order and pay?

Accepted Answer

Browse this catalogue and add items to your basket. Checkout takes Pay by Bank (Open Banking): you approve a pre-filled payment in your own banking app and your order is held while you do. No card details are needed. Bank payment is the standard for this category of research material.

Question 6

How does paying by bank work, step by step?

Accepted Answer

Choose Pay by Bank at checkout. You are taken to the payment page, where you pick your bank. You then approve the pre-filled amount in your banking app (or online banking). Approval uses your bank's own security, such as Face ID, fingerprint or a PIN, and usually takes about 30 seconds. You return to the store automatically. Your order confirmation and tracking arrive by email. The amount you approve always matches the order total shown at checkout.

Question 7

Who processes the payment?

Accepted Answer

Pay-by-bank payments are processed by FCA-regulated providers. The primary option is Fena, a trading name of Fena Labs Ltd, an FCA-registered payment institution (no. 934835). Wallid provides the alternative pay-by-bank option. Your banking login and credentials stay with your bank. We and the payment provider never see them. You can verify Fena on the Financial Services Register, the FCA's public register of regulated firms.

Question 8

Why do you take bank payments instead of cards?

Accepted Answer

Pay by Bank (Open Banking) is the standard payment method for this category of research material. It removes card networks from the payment entirely. There is no card data to store or steal, and you approve the payment inside your own banking app with your bank's security. Settlement is instant. Your statutory rights as a consumer are not affected by how you pay. Because no card is involved, the card chargeback process does not apply. If anything is wrong with an order, contact us and we put it right directly.

Question 9

What are your shipping options?

Accepted Answer

We use Royal Mail for all deliveries. The standard service is Royal Mail 24, fully tracked, at a flat £5 on orders under £250 and free on orders of £250 or more. For next-day 1pm guaranteed delivery, orders must be placed before 10:00 AM, Monday to Friday. Orders after that cutoff or at weekends may dispatch the following working day. Same-day dispatch is available for orders placed before 1pm.

Question 10

How can I track my order?

Accepted Answer

Use the order tracker on the Core Health GB store. You will need your order details from the confirmation email.

Question 11

Is packaging discreet?

Accepted Answer

Yes. All orders ship in plain, discreet packaging with no reference to product contents on the exterior of the parcel.

Question 12

Do you offer refunds?

Accepted Answer

Due to the nature of research compounds, all sales are final once an order has been processed or dispatched. Damaged or incorrect items must be reported within 24 hours of delivery.

Question 13

Do you provide usage or dosage guidance?

Accepted Answer

We do not provide instructions for human administration. For laboratory reconstitution maths, use the peptide reconstitution calculator. Handling notes are for in-vitro research only.

Question 14

How can I contact you?

Accepted Answer

Email support@corehealthgb.cc or message the UK-based team on WhatsApp. Include your full name and order number where relevant. We aim to respond within 24 to 48 hours.

Question 15

How is each batch checked for quality?

Accepted Answer

Every batch is tested by high-performance liquid chromatography (HPLC) against a 99%+ purity specification. The batch reference on your order links the material back to its certificate of analysis. The guide to reading a COA explains which fields matter for the laboratory notebook.

Questions.

What is Core Health GB?+

Are your products for human or animal use?+

What does “Research Use Only” mean?+

Are your products legal in the UK?+

How do I place an order and pay?+

How does paying by bank work, step by step?+

Who processes the payment?+

Why do you take bank payments instead of cards?+

What are your shipping options?+

How can I track my order?+

Is packaging discreet?+

Do you offer refunds?+

Do you provide usage or dosage guidance?+

How can I contact you?+

How is each batch checked for quality?+